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February 2, 2007
DCRA Information Alert: What to Do If Your Unit or Building Does Not Have Heat

Read this press release in: Amharic*, Vietnamese*, Chinese* or Korean*.

 

(Washington, DC) As temperatures drop in the Washington region, tenants look to building owners to provide adequate heat.

If a tenant does not control the heating setting in the unit, the building owner must maintain the heat at a minimum temperature of 68 degrees Fahrenheit (68º F) between 6:30 am and 11 pm. Between 11 pm and 6:30 am, the owner must maintain the building heat at a minimum temperature of 65 degrees Fahrenheit (65º F).

If the building’s heating system does not produce enough heat, the tenant should first report the problem to the building owner or property management company.

If the problem is not fixed, the tenant should call the Department of Consumer and Regulatory Affairs (DCRA) at (202) 442-4400. DCRA will send an inspector.

It’s important to say that this call is about a building with no heat. If the problem is discovered after 4:30 pm, call (202) 727-6161.

If the DCRA inspector finds that there is no heat, DCRA will issue an emergency Notice of Violation to the owner or property management company. If the problem is not fixed, DCRA may issue the owner a $1,000 fine per day plus other penalties and fees.

 
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