Beginning October 1, 2007, emergency energy assistance will be available for low-income District residents who have received a disconnection notice for electric or gas service, or are currently disconnected. Assistance will also be available to residents without home heating oil. Once eligible residents receive a disconnection notice, or have been disconnected from the utility company, they can come to the District Department of the Environment's Energy Division (DDOE) without an appointment. All applicants must bring the disconnection notice, proof of household income, most recent utility bills, and a picture ID to DDOE Monday through Friday, between 8:30am and 4:30pm. DDOE is located at 2000 14th Street, NW #300E.

Residents are also encouraged to take advantage of the Utility Discount Programs (UDP) which offer discounted rates on electric, gas, telephone and water bills.

Federal Income Eligibility Guidelines for the Low-Income Energy Assistance Program (LIHEAP) 10/01/07 - 09/30/08