Media Contact: John Lisle (DDOT) at (202) 671-2004
(Washington, DC) The District Department of Transportation (DDOT) wants to remind residents of the best practices in reporting a pothole as moisture, salt and fluctuating temperatures increase pothole instances. While “pothole season,” when the District launches an aggressive post-snow season pothole-filling effort, is still over a month away, roadways are already showing signs of wear and tear as roadway surfaces expand and contract.
“We normally see an increase in potholes as warmer weather breaks in late winter and early spring,” said DDOT Director Gabe Klein. “We are noticing an increase in potholes this week after the recent below freezing temperatures broke. We want residents to be sure to report instances so we can make temporary repairs quickly.”
To report a pothole, residents and commuters can contact DDOT in a variety of ways: 1) call the Mayor’s Call Center at 311, 2) use the online Service Request Center, 3) text message or tweet to twitter.com/DDOTDC or 4) send an e-mail to Potholepalooza@dc.gov. Callers must identify the location including the correct quadrant (northwest, northeast, southeast or southwest) in the city and as much detail as possible about the hazard, including the approximate size and depth of the pothole.