The Office of the Chief Technology provides a wide range of services to District agencies. These services are funded through Intradistrict transfers and allow both a fast turnaround and standardized approach to technical solutions for the city. Since the inception of this program, District agencies have realized a significant cost savings of over $3.5 million dollars.
OCTO has earned an outstanding reputation by consistently demonstrating the ability to deliver high-quality, broad-based services that are responsive to the needs of our fellow agencies. OCTO has helped a number of agencies dramatically improve business operations and apply innovative technology strategies to achieve measurable results by combining our industry-specific expertise with cutting-edge technology. These measurable results include improved levels of customer satisfaction, reduced cost and cycle times, and improved levels of employee efficiency. Prior and current projects have given OCTO exceptional experience working with the unique needs of agencies in the District that administer large-scale IT facilities consisting of local area networks, wide area networks, client/server databases, web-based services, and mainframe applications.
This experience includes cable Windows NT Server installations, network upgrades, network expansion, network design, network installation, call center design and implementation, Intranet and Internet site development, and application development. Additionally, OCTO is solely responsible for developing the requirements, designing the technical infrastructure, and implementing the technical infrastructure for the entire District of Columbia wide-area network (DCWAN). This experience gives us an intimate knowledge of the current system, its capabilities, interfaces, and configuration.