Mayor Anthony Williams and Chief Technology Officer Suzanne Peck recently spoke to the World Digital Government Congress on "Implementing Your Vision for E-Government."
The District's goal, Ms. Peck said, is "to rebuild the city into a new hub for the digital economy and set the national standard for e-government."
Mayor Williams pointed out that e-government helps reconnect District residents with city leaders and services. "Our website is a doorway to the government," Mayor Williams said. "The quality and variety of services we offer on the Web are indicators of our commitment to our residents."
Mayor Williams said that when you get e-mail directly from citizens, "You can respond directly to their concerns and have a better sense of what's happening in the city."
Mayor Williams discussed several unique features of DC's website:
- A Tuition Assistance Program, with downloadable applications and lists of eligible schools in English and Spanish
- A real property database for residents interested in buying a home in the District
- Citizen Services Request Forms and applications for General Business Licenses
- On-line Department of Motor Vehicles and Internal Revenue Service operations
- Audiocasts of Town Hall Meetings